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November 2012


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Featured Article:

Gauge whether staff can alter work routine; it can pay off on job and at home FLEXIBLE thinking- Part 1 of 2

Tip of the Month:

Employing a Caregiver, Baby-sitter or Domestic Worker

November 2012 - Welcome to the latest edition of The Payroll News. As always, please feel free to forward this newsletter to your friends and associates who are interested in keeping up with the latest changes in the Payroll industry. Or better yet, subscribe them for free using the Tell Others About Us link.

HOLIDAY NEWS: Canpay/Canadian Payroll Systems offices will be closed on Tuesday, December 25, 2012, Wednesday, December 26th, 2012 and Tuesday, January 1st, 2013. We will have the year end updates for our software programs finalized and released the week of December 17th, 2012. From our staff to all of our valued customers and friends - Happy Holidays!

What's New in Canadian Payroll

Listed here are recent changes in legislation on Federal and Provincial levels that may impact your payroll calculations. Please view the following list for changes that affect your region.


November 13, 2012 - Canada's Labour Minister discusses workplace issues with members of the Vancouver Board of Trade - Canada's Labour Minister, spoke with members of the Vancouver Board of Trade regarding a number of workplace issues, including mental health, work-life balance and gender equality. "The Government of Canada is committed to promoting fair, safe and healthy workplaces across Canada because they are engines of our economy," said Minister Raitt. "We are engaging with Canadian businesses and encouraging cooperation to address today's workplace issues and to prepare for tomorrow's challenges." (Full Story)

November 7, 2012 - T4127 Payroll Deductions Formulas for Computer Programs - The Payroll Deductions Formulas for Computer Programs (T4127) effective January 1, 2013, is now available on the CRA Web site. Please note that the revised Quebec Parental Insurance Plan (QPIP) information is not included in this version. The CRA will notify you when this information becomes available. The publication contains the formulas you need to determine federal, provincial (except Quebec), and territorial income taxes, Canada Pension Plan (CPP) contributions, and Employment Insurance (EI) premium deductions. The formulas also allow you to calculate payroll deductions for special cases such as commission, pension income, bonuses, and retroactive pay increases. (Full Story)

November 1, 2012 - Canada Revenue Agency announces maximum pensionable earnings for 2013 Ottawa, Ontario, November 1, 2012 - The Canada Revenue Agency announced today that the maximum pensionable earnings under the Canada Pension Plan (CPP) for 2013 will be $51,100- up from $50,100 in 2012. The new ceiling was calculated according to a CPP legislated formula that takes into account the growth in average weekly wages and salaries in Canada. Contributors who earn more than $51,100 in 2013 are not required or permitted to make additional contributions to the CPP. The basic exemption amount for 2013 remains $3,500. (Full Story)

October 26, 2012 - Government of Canada helps internationally trained midwives find jobs in their field faster - The Government of Canada is making it easier for internationally trained midwives to find meaningful work in their field. Wai Young, Member of Parliament for Vancouver South, said "The Government of Canada recognizes the importance of internationally trained health care professionals to addressing skills shortages and improving the quality of life of Canadians. This is why we are working with partners like the Multi-jurisdictional Midwifery Bridging Program so that internationally trained health care professionals can put their knowledge and skills to work sooner in communities across Canada." (Full Story)

October 22, 2012 - Tax preparers can register today to comply with mandatory electronic filing requirements - The Canada Revenue Agency (CRA) is informing tax preparers that starting today, they can register with the CRA in order to comply with new mandatory electronic filing requirements. Starting January 2013, tax preparers who receive payment to prepare more than 10 income tax returns in a year will be required to file them electronically. This new requirement applies to both T1 individual income tax and benefit returns and T2 corporation income tax returns for 2012 and for subsequent tax years. (Full Story)

October 16, 2012 - PD7A-RB, Remittance Voucher for Current Source Deductions - If you are sending your source deduction remittances to the CRA electronically and have been for at least six months, you will not receive a paper remittance booklet (PD7A-RB) when the CRA mails these in December. If you receive a paper remittance booklet but have started to send in your remittances electronically, you can choose not to receive the booklet in the future. (Full Story)

October 10, 2012 - Harper Government helps 1600 Canadians with disabilities get jobs - Minister of State (Seniors) Alice Wong announced that the Harper Government is helping 1 600 Canadians with disabilities get jobs. "Our top priorities are job creation, economic growth and long-term prosperity, and we know that employers across this country are looking for workers," said Minister Wong. "That's why I am proud to announce that the Harper Government is helping 1600 Canadians with disabilities get jobs through the Opportunities Fund program." (Full Story)

October 9, 2012 - Direct deposit is now available for payroll accounts - Employers are now able to sign up for direct deposit using the new Form RC366, Direct Deposit Request - GST/HST, Payroll and/or Corporation Income Tax. The form is used to have your goods and services tax/harmonized sales tax (GST/HST) refunds and rebates, payroll and/or corporation income tax refunds deposited directly into your bank account at a Canadian financial institution; or to change the direct deposit information that you have already given the CRA. (Full Story)

October 2, 2012 - Canada's Labour Minister pays tribute to companies committed to health and safety - Canada's Labour Minister, the Honourable Lisa Raitt, presented awards during the Canadian Electricity Association (CEA) Occupational Health and Safety Awards. She took this opportunity to recognize leaders in the sector who take action to ensure safe and secure workplaces. The Labour Program develops, administers and enforces workplace legislation and regulations, such as the Canada Labour Code, which covers industrial relations, health and safety and employment standards for federally regulated workers and employers. (Full Story)


November 28, 2012 - Alberta's second quarter sees economic growth, spending restraint and lower than expected resource revenues - Alberta's second quarter results show that the province is holding the line on spending while delivering on priorities Albertans expect, while lower than forecast resource revenue continued to have an impact on the bottom line. The province's population continued to grow with 95,000 new Albertans expected to move to Alberta this year. In the first six months of the fiscal year, resource revenue was $1.4 billion lower than expected. (Full Story)

November 21, 2012 - New Employability Profiles Database - The Alberta WCB has announced that a new employability profiles database will be available Nov. 26, 2012. It will include independently researched job profiles in seven major areas (and their respective vicinities) created by an external party. (Full Story)

November 16, 2012 - Doctors to receive pay increases as Alberta government proceeds with health system improvements - The Alberta government is increasing compensation for the province's 8,250 physicians, ensuring they remain the best paid doctors in Canada. Following 20 months of contract negotiations, Health Minister Fred Horne will implement key elements of a recent offer to the Alberta Medical Association, including a one-time lump sum payment, annual increases to fees, and continuing increased support for Primary Care Networks. (Full Story)

October 25, 2012 - Bill 10 improves pension legislation for private sector - The Alberta government has introduced the Employment Pension Plans Act, which will give the private sector the ability to more easily develop pension plans that meet the needs of employers and employees. The proposed act, the first major rewrite of private sector pension laws in 25 years, makes it easier for private sector employers to have affordable, workable pension plans. It reflects their need to have more flexibility in how they design pension plans and to share risk in different ways, and helps remove barriers that may have kept many employers from offering pension plans to their employees. (Full Story)

October 5, 2012 - Three Appointed to the Workers' Compensation Board - Three new appointments have been made to the Board of Directors of the Workers' Compensation Board - Alberta (WCB). The three individuals bring a combination of skills and experience that will be an asset to the WCB Board of Directors and its mandate to administer a system of workplace insurance for workers and employers of the province of Alberta. (Full Story)

British Columbia:

November 29, 2012 - $6M supports skills training program for older workers - Government is investing $6 million to ensure that unemployed older workers in four urban areas of B.C. are receiving the skills training they need to re-enter the workforce. The new Job Options BC - Urban Older Workers program supports workers aged 55 and over to remain active in the workforce by ensuring they have the necessary skills to fill the job opportunities in their communities. Eligible participants receive a training allowance to help them with the costs associated with attending workshops and training sessions before they are placed in a job. (Full Story)

November 26, 2012 - Government support helps get youth working throughout B.C. - The B.C. government has announced that the Get Youth Working program pilot project will be extended through to March 31, 2013. Funded through the Canada-British Columbia Labour Market Agreement (LMA), the B.C. government is investing a total of nearly $5.3 million for the program to get at least 1,770 youth working throughout B.C. The program provides eligible employers in the province with an incentive of up to $2,800 per employee to hire a maximum of three eligible youth between the ages of 15 and 29. (Full Story)

November 24, 2012 - British Columbians join Skills for BC online discussion - The Skills for BC online discussion has shown that British Columbians are eager to help ensure they have the skills needed to fill B.C.'s jobs and that B.C.'s training system can meet future demands, said Pat Bell, Minister of Jobs, Tourism and Skills Training and Minister Responsible for Labour. Through the BC Jobs Plan website alone, the government received more than 275 comments about what is working with their current trades-training system as well as suggestions as to what they could do to improve it. (Full Story)

November 2, 2012 - B.C.'s Jobs Plan still on track for job growth - Even with the loss of 10,900 jobs in October, the province remains on track to meet its BC Jobs Plan targets. B.C.'s job numbers declined for the month but kept pace with the overall job figures across the country. Since the Jobs Plan was released, B.C. ranks third compared to other provinces, behind Quebec (gained 55,200 jobs) and Alberta (gained 50,400 jobs). (Full Story)

October 17, 2012 - WorkSafeBC announces premium rates for 2013 - WorkSafeBC has announced that the average base premium rate for 2013 will increase by about 5% to $1.63 per $100 of employers' assessable payroll. This represents the first average base rate increase in nine years. The average base premium rate in 2012 was $1.54. Each year costs in some rate groups go up, some go down and other stay the same. In 2013, 65 percent of employers are projected to experience an increase to their industry base rate; 31 percent a decrease; and little or no change for four percent. (Full Story)

October 5, 2012 - B.C. first in Canada for job growth - Despite a volatile global market, the B.C. economy continued to create jobs, gaining 5,700 net new jobs in September. Since the release of 'Canada Starts Here: the BC Jobs Plan', B.C. has added 57,400 net new jobs, putting it first in the country for job creation. As well, continued gains were made in full time positions with 1,828,900 full-time jobs in B.C. in September, an increase of 11,900 positions from August. Part-time employment was reported at 499,400 positions, down by 6,200 jobs from August. (Full Story)


November 4, 2012 - Employer Satisfaction Survey - The WCB is contacting a random sampling of all registered employers to learn their opinions about their expectations, experiences and overall satisfaction with the WCB's services. The survey asks questions about the services provided by Assessment Services and other areas of the WCB. It is an opportunity for employers to provide feedback about WCB's services and asks for opinions about responsibilities for injury prevention and impressions of the WCB's overall role. (Full Story)

November 2, 2012 - Province Launches Review Of Workers Compensation Board Process For Setting Employer Rates - The provincial government is launching an external review of the Workers Compensation Board's (WCB's) process for setting employer premiums, which will look for ways to strengthen employer incentives for more effective injury prevention while targeting the illegal practice of claim suppression. Paul M. Petrie of British Columbia, an expert on workplace safety and health issues, will work with the WCB and Manitoba Family Services and Labour staff to conduct the review, gathering input from groups across the province that represent injured workers, employers and organized labour. (Full Story)

October 26, 2012 - Province Advises The Cash Store And Instaloans No Longer Licensed To Offer Payday Loans - The Manitoba Consumer Protection Office is notifying consumers that The Cash Store Inc. and Instaloans Inc. have advised they will no longer be issuing payday loans in Manitoba but will offer other credit products to their customers. A payday loan is a loan of $1,500 or less, borrowed for 62 days or less, where the money is advanced in exchange for a post-dated cheque, a pre-authorized debit or a future payment of a similar amount. (Full Story)

October 19, 2012 - Province Announces New Initiatives To Help People With Barriers To Employment Get Training, Find Jobs - The Government of Manitoba will help community-based organizations, which support Manitobans with barriers to employment to get training and find jobs by supporting two new initiatives; Citizen's Bridge and Enterprising Non-Profits Manitoba. The province also announced it will expand the Rewarding Work health plan benefits to single parents and people with disabilities who move off employment income assistance and on to a provincial training allowance, supporting the transition to work. (Full Story)

New Brunswick:

November 16, 2012 - Pilot program helps 11 persons prepare to rejoin the workforce - Eleven persons from the Moncton area graduated today from the Up-Skilling for Employment Program, a pilot project training unemployed individuals so they get a job. All of the participants completed the program; some had to overcome significant challenges to take part. They will soon begin 15-week job placements with the intention of the position turning into long-term sustainable and full-time employment. (Full Story)

November 2, 2012 - Employment programs, services to be highlighted during Career Week - Regional employment development offices and career information centres will host special events during Career Week, Nov. 5-11, to highlight the employment programs and services available to the public. Career Week is held annually to promote awareness of the value of career development at all stages of careers and to support residents in making informed choices about their future post-secondary education, training and employment options. (Full Story)

October 18, 2012 - WorksafeNB Announces 2013 Assessment Rates - WorkSafeNB announced today a 15% decrease in the average assessment rate. A strong funded position and decreasing claims costs warranted an average rate reduction of $0.26, from $1.70 per $100 of payroll in 2012, to $1.44. The minimum assessment rate remains at $0.28 per $100 of payroll. The rates, effective January 1, 2013, continue to be the lowest in Atlantic Canada. The rate reduction will see assessed premiums for approximately 13,500 employer operations either drop or remain stable in 2013. (Full Story - PDF)

Newfoundland and Labrador:

November 14, 2012 - Journeyperson Mentorship Program Helping to Meet Skilled Trades Demand - With an investment of $2 million, the Provincial Government is inviting companies and individuals to apply for the Journeyperson Mentorship Program, an industry-supported initiative that will increase the retention rates, skills and technical knowledge of apprentices. With dedicated on-the-job training, the program will provide a journeyperson mentor to eligible employers to support them in the hiring of additional apprentices as they develop towards journeyperson status. (Full Story)

October 30, 2012 - WHSCC Employer Assessment Rate Advisory for 2013 - The Workplace Health, Safety and Compensation Commission (the Commission) announced today that the average assessment rate for employers in the province will remain at $2.75 per $100 of payroll for 2013 while the maximum compensable and assessable earnings limit will increase to $54,155. The average assessment rate will continue to include a $0.25 surcharge to address the unfunded liability of the injury fund. Approximately 60 per cent of employers will see a decrease in their assessment rates in 2013, while 40 per cent will remain the same or experience a slight increase. (Full Story)

October 02, 2012 - Scholarship Opportunity for Occupational Health and Safety Students - The Canadian Centre for Occupational Health and Safety (CCOHS) is now accepting entries for the 2012-2013 Dick Martin Scholarship Award. This annual, national award is offered to students enrolled in an occupational health and safety course or program in an accredited Canadian college or university, leading to an occupational health and safety certificate, diploma or degree. (Full Story)

Nova Scotia:

November 28, 2012 - New Opportunities for Social Entrepreneurs - Nova Scotians who want to start a business and help communities will benefit from new legislation introduced today, Nov. 28. The Community Interest Companies Act will allow businesses formed under the Companies Act to be designated as community interest companies. This will make it easier for Nova Scotians to start businesses that can benefit the economy and create employment, while contributing to a social good. (Full Story)

November 21, 2012 - Province, Safety Leaders Work to Improve Workplace Safety
Labour and Advanced Education
- Employers and employees will have a say in how administrative penalties are used to make their workplaces safer. The review is part of a new five-year workplace safety strategy being developed with the Workers Compensation Board. It aims to make Nova Scotia one of the safest places to work in the country. (Full Story)

November 8, 2012 - Nova Scotia Attracts World-Leading IT Company, Creates Jobs of the Future - IBM Canada, the province's universities and the Nova Scotia Community College (NSCC) are joining forces to create hundreds of high-paying, long-term jobs, and ensure young Nova Scotians have the skills to succeed in them. IBM chose Nova Scotia as the best province to locate its only Global Delivery Centre in Canada. This positions Nova Scotia as a leader in innovation and analytics, attracting more investment, more businesses, and more jobs of the future to the province. IBM expects to create up to 500 new jobs over the next eight years. (Full Story)

November 3, 2012 - Newly Certified Journeypersons - More than 400 of the province's newly certified journeypersons are taking advantage of the many careers Nova Scotia has to offer in the skilled trades. Minister of Labour and Advanced Education Marilyn More met with the journeypersons, their mentors, teachers and employers at a celebration event in Dartmouth, today, Nov. 3, highlighting their achievements. During the event, Ms. More presented journeypersons from the northern and central regions of the province with certificates of achievement, and encouraged them to continue to work in Nova Scotia. (Full Story)

October 26, 2012 - Unemployed Nova Scotians Connected to Good Jobs, Experience
Labour and Advanced Education
- Nova Scotians who want good jobs but need experience are getting the help they need with a new hiring incentive program. The START program was launched in Bridgewater with workers, apprentices and employers. It connects Nova Scotians looking for work with employers willing to give them the jobs, experience and training they need to build a life and career in the province. (Full Story)

October 5, 2012 - Preparing Cape Breton Students for Good Jobs - More Cape Breton students are going into workplaces to help them make good career choices. Deputy Premier Frank Corbett announced the expansion and introduction of co-operative education programs at schools across the province. The program's growth at Sydney Academy and Riverview schools has led to the hiring of full-time co-op teachers at those schools. Co-op is now offered at 85 out of 87 high schools across the province. (Full Story)


November 30, 2012 - Expanding After-School Jobs in Policing for Ottawa Youth - Ontario is helping about 60 young people in Ottawa gain valuable skills and experience through after-school jobs in policing during the next school year. Through the Youth in Policing Initiative, the government will partner with the Ottawa Police Service to employ disadvantaged young people aged 15 to 18. This program helps young people develop skills that could lead to a possible career in policing and provides the opportunity to work in a variety of areas. (Full Story)

October 24, 2012 - WSIB announces premium rates for 2013 - In order to create stable and competitive premium rates for the future and ensure a sustainable workplace safety and insurance system for workers and employers, Ontario’s Workplace Safety and Insurance Board (WSIB) today announced that premium rates will increase by 2.5% for all employer rate groups in 2013. This increased rate is a necessary step to reducing the WSIB’s unfunded liability (UFL), which has grown to $14.2 billion. (Full Story)

October 24, 2012 - WSIB response to Ministry of Labour announcement - On Monday, October 22nd, the Ministry of Labour announced planned changes to the Workplace Safety and Insurance Act that if enacted, would allow the Workplace Safety and Insurance Board (WSIB) to review loss of earnings benefits past 72 months. Ontario is the only Canadian jurisdiction with a 72-month lock-in provision. The proposed legislative reforms would align the WSIB with workers’ compensation systems in other provinces. (Full Story)

October 22, 2012 - Promoting Sustainability of Ontario's Workers' Compensation System - McGuinty Government Moving Forward with Proposed Amendments to Workplace Safety and Insurance Act - Ontario is moving toward amending the Workplace Safety and Insurance Act (WSIA) to promote the long-term stability of the workers' compensation system. A financially stable workplace safety and insurance system is part of the McGuinty government's commitment to the safety and well-being of Ontario workers and to a fair and balanced insurance system for injured workers and their employers. (Full Story)

October 5, 2012 - Ontario Gains 31,100 Jobs in September - Ontario job numbers rose in September with the creation of 31,100 net new jobs. Unemployment also fell by 0.1 percentage points. Strong government action on the deficit and a more competitive business climate has helped to create 356,000 net new jobs since the recessionary low of June 2009. Changes include a globally competitive tax system, a streamlined business environment and investments in education, health care, electricity, and infrastructure. Ontario has created 565,600 net new jobs since October 2003. (Full Story)

Prince Edward Island:

November 14, 2012 - Safety Videos for Your Workplace - Are you looking for ways to make your workplace safer? The Workers Compensation Board has a collection of free video resources on a variety of topics to help kick-start your health and safety meetings. Videos may be borrowed, free of charge, for up to two weeks. The WCB also has a series of action-packed Rod Stickman videos, taking a humorous and informative approach to workplace safety. The 3-minute videos are a perfect complement to training programs, orientation sessions, and safety meetings. (Full Story)

November 13, 2012 - WCB Injured Workers Satisfaction Survey - On November 14, the Workers Compensation Board will commence our bi-annual Injured Workers Survey. The telephone survey was conducted by an independent research firm, Corporate Research Associates (CRA), asked WCB clients about their satisfaction with the programs and services. Participation was entirely voluntary and confidential. The survey is one way the WCB gathers feedback from stakeholders, so that they can continue to improve how they serve Island workers and employers. (Full Story)

October 29, 2012 - New East Prince facility prepares students for careers in the skilled trades - High school students now have better opportunities to prepare for a career in the skilled trades with the opening of the new East Prince Career and Technical Education facility, says Premier Robert Ghiz. "Our government understands the importance of investing in skills training and an educated workforce," said Premier Ghiz. "Our $4.7 million investment in this new facility is meant to help Island youth take advantage of the many career opportunities ahead in the skilled trades. At the same time, it will address labour market shortages expected to occur in the trades as the workforce ages." (Full Story)

October 23, 2012 - Province communicates concern on EI changes - The Province of Prince Edward Island is concerned about the potential negative impact changes to the Employment Insurance (EI) program will have on workers in the province. "We need the federal government to consider the strong seasonal nature of our province and work with us to ensure changes to the EI program do not negatively affect Islanders and our economy" said Minister Roach. "Seasonal employees and employers are skilled workers who ensure our province's livelihood and they rely on employment insurance to bridge the gap between seasonal employment." (Full Story)


November 29, 2012 - Minimum Wage To Increase December 1, 2012 - Employers and minimum wage earners are reminded that Saskatchewan's minimum wage is going up effective December 1, 2012. The Government of Saskatchewan will increase the province's minimum wage from $9.50 to $10 per hour, which will also result in a corresponding increase to the minimum call-out pay to $30. (Full Story)

October 15, 2012 - WCB Average Premium Rate Drops for 6th Straight Year - The WCB has proposed dropping the 2013 average premium by two cents to $1.58 per hundred dollars of payroll. The proposed 1.25 per cent reduction from 2012 rates was announced today at a Regina meeting with business leaders. It's the sixth straight year that the average premium rate has dropped and the lowest rate proposal in over twenty years. All told, the average premium rate has dropped 22.9 per cent from the ten-year high of $2.05 in 2004. (Full Story)

October 10, 2012 - Job Postings Up On - The number of job postings on increased in September 2012 over last September, up by 0.62 per cent. There were 15,323 job postings this September compared to 15,229 last year. Postings are up on a year-over-year basis in health (up 27.79 per cent), sales (up 8.79 per cent) and engineers, architects, IT and natural sciences (up 5.66 per cent). Mobile device job searches have increased by 266.11 per cent over last year. (Full Story)

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Gauge whether staff can alter work routine; it can pay off on job and at home FLEXIBLE thinking (Part 1 of 2)

I truly love Winnipeg's slogan -- "A great place to live, work and play" -- yet many of our workers would say they literally have no time to play! In fact, many would also say it was difficult to achieve good life/work balance.

That's because people literally run out of time.

As you know, time is definitely something you can't touch, yet it is constant and irreversible. There are only 24 hours in a day, seven days in a week, and that's that. Once time has passed, you can never get it back.

Since we can't control time, the only thing workers can do is to control their relationship with time. This realization has helped many workers and organizations to start paying more attention to time and the serious constraints the demands of work and families create. This is especially so because research is demonstrating that the emotional toll on employees reflects right back on organizations, affecting morale, productivity and eventually the financial bottom line.

One recent study suggests that at least one-third of employees contacted for a telephone survey were looking for a new job because of the lack of a flexible work schedule that in turn affects life/work balance. Another two-thirds of participants indicated they were favourable to greater flexibility in their workplace. Thus, the concept of flextime is growing rapidly as an HR trend as leaders recognize that not only is it a life/work balance tool, it can also be utilized as an employee recruitment and retention tool.

Flextime refers to the ability of employees to have scheduling options for their work hours. This could represent a condensed work week that consists of four 10-hour days instead of the regular nine-to-five work week, working from home through telework on a part-time or scheduled basis, as well as job sharing and other alternatives.

During 2010/11, the national association World of Work undertook a survey of public and private corporations as well as not-for-profits and government-related agencies to determine the prevalence of flexible work schedules. It found that most flextime schedules are ad hoc rather than formal. As well, the survey found that while some organizations offered up to eight options, employees more frequently opted for part-time schedules, flex time and teleworking. As can be expected, the survey also identified that flexibility options varied by industry and size, with manufacturing businesses offering fewer flexibility options.

It was interesting to learn through the survey results that organizations with an established flexibility culture actually trained their employees to be successful with their flexible schedules and trained managers on how to lead and supervise employees whom they can't see. In addition, these organizations have a formal policy with respect to flextime and use this as a recruitment tool. Overall, it was found that organizations that used flextime reported a positive effect on employee engagement, motivation and satisfaction and lower turnover.

As indicated earlier, flextime is a growing trend that is producing enormous benefits for both employer and employee. One such company, U.S. based State Street Corp., identified that the demand for flextime among employees was growing so fast that it was compelled to implement a policy and operational framework that could be applied to its 29,000 employees worldwide.

Please return for the conclusion of this article in our next issue!

Source: The Business Case for Flex, Alison Quirk, HR Magazine, April 2012, Survey on Workplace Flexibility, world of Work, February, 2011. Barbara J. Bowes, FCHRP, CMC, CCP, is president of Legacy Bowes Group, a Talent management firm. She can be reached at